The Department of Regulatory Agencies (DORA) released its 2012 annual report detailing the past years activity regarding homeowners associations. The Report indicates that the Homeowners Association Information Office received 2,873 inquires in 2012 (a 5.9% decrease from 2011). Most of the inquiries pertained to the following areas:
Of the 2,873 inquiries received, 576 unique complaints from 309 different homeowners were filed in 2012 (a 20% increase from 2011). Of the complaints received, the majority were directed towards homeowner associations in general and boards of directors but 27% of complaints specifically mentioned manages as either a cause or responsible party.
The five largest areas of complaints related to associations were:
Given this information, we can expect to see the passage of HB-1134 giving the HOA Information and Resource Center more power.